I hate calling customer service and not being able to talk to a real person. Even more than that, I hate that there often is not even the option to speak with a non-automated 'person.'
After spending half an hour on the phone with Paypal trying to find the menu option to talk to a real person, I did a little bit of investigation.
Here's an extremely helpful website of popular companies and their cheat sheet on how to talk to a real human being.
Enjoy.
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